Thursday, February 2, 2012

QUESTION #6 - The "Silent Treatment."



TRAPS: Beware--if you are unprepared for this question, you will probably not handle it right and possibly blow the interview.  Thank goodness most interviewers don't employ it. It's normally used by those determined to see how you respond under stress. Here's how it works: You answer an interviewer's question and then, instead of asking another, he just stares at you in a deafening silence. You wait, growing a bit uneasy, and there he sits, silent as Mt. Rushmore, as if he doesn't believe what you've just said, or perhaps making you feel that you've unwittingly vibrated some cardinal rule of  interview etiquette. When you get this silent treatment after answering a particularly difficult question, such as "tell me about your weaknesses," its intimidating effect can be most disquieting, even to polished job hunters. Most unprepared candidates rush in to fill the void of silence, viewing prolonged, uncomfortable silence as an invitation to clear up the previous answer which has obviously caused some problem.  And that's what they do--ramble on, sputtering more and more information, sometimes irrelevant and often damaging, because they are suddenly playing the role of someone who's goofed and is now trying to recoup.  But since the candidate doesn't know where or how he goofed, he just keeps talking, showing how flustered and confused he is by the interviewer's unmovable silence.

BEST ANSWER: Like a primitive tribal mask, the Silent Treatment loses all its power to frighten you once you refuse to be intimidated. If your interviewer pulls it, keep quiet yourself for a while and then ask, with sincere politeness and not a trace of sarcasm, "Is there anything else I can fill in on that point?" That's all there is to it. Whatever you do, don't let the Silent Treatment intimidate you into talking a blue streak, because you could easily talk yourself out of the position.

QUESTION #5 - Why are you leaving (or did you leave) this position?



TRAPS: Never badmouth your previous industry, company, Board, boss, staff, employees or customers. This rule is inviolable: never be negative.  Any mud you hurl will only soil your own suit. Especially avoid words like "personality clash," "didn't get along," or others, which cast a shadow on your competence, integrity or temperament.

BEST ANSWER:
(If you have a job presently:)
If you're not yet 100% committed to leaving your present post, don't be afraid to say so.  Since you have a job, you are in a stronger position than someone who does not.  But don't be coy, either.  State honestly what you'd be hoping to find in a new spot.  Of course, as stated often before, your answer will be all the stronger if you have already uncovered what this position is all about and you match your desires to it.

(If you do not presently have a job:)
Never lie about having been fired.  It's unethical and too easily checked.  But do try to deflect the reason from you personally.  Examples might be your firing was the result of a takeover, merger, and division wide layoff. But you should also do something totally unnatural that will demonstrate consummate professionalism.  Even if it hurts, describe your own firing candidly, succinctly and without a trace of bitterness -- from the company's point-of-view, indicating that you could understand why it happened and you might have made the same decision yourself. Your stature will rise immensely and, most important of all, you will show you are healed from the wounds inflicted by the firing.  You will enhance your image as first-class management material and stand head and shoulders above the legions of firing victims who, at the slightest provocation, rip open their shirts to expose their battle scars and decry the unfairness of it all.

For all prior positions:
Make sure you've prepared a brief reason for leaving.  Best reasons: more money, opportunity, responsibility or growth.