TRAPS: This question and other hypothetical ones test your
sense of human relations and how you might handle office politics.
BEST ANSWER: Try to gauge the political style of the firm
and be guided accordingly. In general,
fall back on universal principles of effective human relations -- which in the
end embody the way you would like to be treated in a similar circumstance.
Example: "Good human relations would call for me to go
directly to the person and explain the situation, to try to enlist his help in
a constructive, positive solution. If I
sensed resistance, l would be as persuasive as I know how to explain the
benefits we can all gain from working together, and the problems we, the
company and our customers will experience if we don't.'
POSSIBLE FOLLOW-UP QUESTION: And what would you do if he
still didn't change his ways?